TERMS AND CONDITIONS OF USE

In compliance with the Law 34/2002, dated 11 July, on Information Society and Electronic Commerce (LSSI-CE), LEARN OFFICE, SLU hereby notifies that it owns the website www.learnmos.net, learnmos.com and shop.learnmos.com. In accordance with the requirements of Article 10 of the afore-mentioned Law, LEARN OFFICE, SLU notifies the following information:

The owner of these websites is LEARN OFFICE, SLU, with tax identification number B-90305558 and registered office at Glorieta Fernando Quiñones, s/n. 41940, Tomares (SEVILLA), registered in Companies’ House in Volume 5320, sheet 83 and under registration number SE-88225 The address for contacting the company is: dpo@mediainteractiva.com.


USERS AND LIABILITY

Browsing on, access to and use of the LEARN OFFICE, SLU websites confers user status on users, which means they accept, when browsing on the LEARN OFFICE, SLU websites, all terms and conditions of use set forth herein, which apply regardless of the legal regulations on matters that apply to each case.

LEARN OFFICE, SLU websites provides a wide range of information, services and data. Users are responsible for the correct use of the website. This responsibility includes:

  • The veracity and legality of information provided by the user on the forms issued by LEARN OFFICE, SLU to access particular content or services offered by the website.
  • The use of information, services and data offered by LEARN OFFICE, SLU for actions that infringe these terms and conditions, the law, moral actions, good customs or public order, or that otherwise could infringe upon the rights of others or jeopardise the operation of the website itself.

LINKS POLICY AND EXTENSION OF LIABILITY

LEARN OFFICE, SLU cannot be held liable for the content of websites that users can access through the links provided on its own website and states that under no circumstances will it examine or exercise any control over the content of other websites. Nor does it guarantee the technical availability, accuracy, reliability, validity or legality of websites that it does not own but which may be accessed through links on its own website.

LEARN OFFICE, SLU declares that is has taken all necessary measures to avoid any damages to users of its website that may arise from browsing on its website. Consequently, LEARN OFFICE, SLU is not liable under any circumstances for any damages caused to the user through browsing on the Internet.


MODIFICATIONS

LEARN OFFICE, SLU reserves the right to make any changes it deems appropriate, without prior notice, to the content of the website. This refers both to the content of the website, the terms and conditions of use of the website and the general purchasing conditions. Such modifications may be made via the website, in any way legally admissible, and shall be enforceable during the time they are posted on the website, or until they are validly amended by subsequent modifications.


AUTHORIZATION FOR DATA PROCESSING

In accordance with the provisions of General Data Protection Regulations 2016/679 ("RGPD"), LEARN OFFICE, SLU (the "Company") informs users of its website that personal data collected directly from the user, through the forms on its pages, provided that the user's consent is recorded, will be treated confidentially and entered into an automated file under the responsibility of the Company, with the aim of facilitating, speeding up and fulfilling the commitments established between both parties.

Relative to the period of preservation of personal data, it is stated that the data will be processed during the time in which you maintain the status of registered user as well as the time necessary to manage the purchase of products or services, including possible returns or claims associated with the purchase of the product or service.

As long as the user does not communicate the contrary, the Company will understand that their data have not been modified, that the user undertakes to notify the Company of any variation and that the same has the consent to use them in order to improve loyalty between the parties.

Likewise, the Company informs that the user has the right to access, rectify and delete the data, as well as the limitation or opposition to its treatment, by submitting a request to LEARN OFFICE, SLU, located in Tomares (Seville), Glorieta Fernando de Quiñones, s/n, 41940 or at the e-mail address dpo@mediainteractiva.com.

Finally, it informs you of the right to lodge a complaint with the competent supervisory authority for data protection, in particular the Spanish Data Protection Agency.


INTELLECTUAL PROPERTY

LEARN OFFICE, SLU by itself or as an assignee, is the owner of all intellectual and industrial property rights in their website, as well as for all elements contained in the same (but not limited to, images, sound, audio, video, software or texts; trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs needed for its operation, access and use, etc. ), ownership of LEARN OFFICE, SLU. Will, therefore, works protected as intellectual property of the Spanish legal system, benefitting both the applicable regulations and Spanish community in this field, such as the international treaties relating to the subject matter and signed by Spain.

All rights reserved. Under the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, is expressly prohibited the reproduction, distribution and communication to the public, including its mode of making available, all or part of the contents of this web site for commercial purposes, in any medium and by any technical means, without the authorization of LEARN OFFICE, SLU.

The user undertakes to respect the rights of Intellectual and Industrial Property ownership of LEARN OFFICE, SLU. You can view the elements of the portal and even print them, copy them and store them on your computer’s hard drive or any other physical support, as long as they are solely and exclusively for your personal and private use. The user shall refrain from deleting, altering, evade or manipulate any protection device or security system that was installed in the pages of LEARN OFFICE, SLU.

LEARN OFFICE, SLU also reserves the right to file civil or criminal actions deemed appropriate for the misuse of its website and content thereof, or for the breach of these terms and conditions.

The relationship between the user and the service provider shall be regulated by existing Spanish laws and the law courts of SPAIN. In the event of any dispute that may arise both parties shall submit their claims to arbitration panels or to an ordinary court of law, complying with regulations on jurisdiction and competence. The official registered address of LEARN OFFICE, SLU is in SEVILLA, Spain.


RETURN POLICY

Right of Withdrawal

The consumer shall have the right to withdraw from the contract and request reimbursement for a period of fourteen (14) calendar days from receipt of the access codes to the telematic use of the product purchased, without the need to indicate any reason, unless the product has been used for a period of two (2) hours, in which case the right of withdrawal shall not be admitted as long as the product key has not been used.

Likewise, the consumer will not have the right to withdraw when, prior to the use of the product, he has given his express consent for the telematic execution of the same, in accordance with article 103 of the General Law for the Defence of Consumers and Users.

Customers who wish to withdraw from their purchase contract must inform the LEARN OFFICE, SLU Customer Service, in writing and using the enclosed withdrawal form, at the e-mail address support@learnmos.com. If your right is estimated, you will be reimbursed the amount paid by the consumer within a maximum period of fourteen (14) calendar days from the communication.

Exclusion clause to the right of withdrawal. (Applicable to digital products without material support)

The Client expressly consents to the execution of the digital content supply, being excluded, as a consequence of its right of withdrawal, in accordance with Article 103 of the General Law for the Defence of Consumers and Users.

All LEARN OFFICE, SLU products are digital products without material support.


TREATMENT OF COMPLAINTS AND CLAIMS

LEARN OFFICE, SLU will accept any type of suggestion, complaint or claim, as well as any question or opinion received from its consumers through postal mail to the following address: Tomares (Sevilla), Glorieta Fernando de Quiñones, s/n, Código Postal 41940 as well as e-mail to the address support@learnmos.com.

In addition, the Company has Official Complaint Forms at the disposal of consumers and users, which may be requested through our contact channels.

Regarding the treatment of your complaints and claims, our customer service will deal with them as soon as possible and, in any case, within the legally established deadline. They will also be registered with an identification number that will inform you of and allow you to monitor them.

If, as a consumer, you consider that your rights have been breached, you may send us your complaints through the email address support@learnmos.com in order to request an out-of-court settlement of disputes.

In accordance with Regulation 524/2013 of the European Parliament on the settlement of consumer disputes, the Company hereby informs you that you have the right to request an out-of-court settlement of consumer disputes accessible at http://ec.europa.eu/consumers/odr/ .